General Data Protection Regulation (GDPR) Compliance
Effective Date: January 15, 2024
1. Data Controller
Reliable Garden Services acts as the data controller for personal data collected through our website and services.
Contact Details:
2847 SE Morrison Street
Portland, OR 97214
Phone: (503) 555-0142
Email: [email protected]
2. Legal Basis for Processing
We process personal data based on the following legal grounds:
- Consent: Marketing communications and optional services
- Contract: Service delivery and customer relationship management
- Legitimate Interest: Business operations and improvement of services
- Legal Obligation: Compliance with applicable laws
3. Your Rights Under GDPR
As a data subject, you have the following rights:
Right to Information (Article 13-14)
We provide clear information about how we collect and use your personal data.
Right of Access (Article 15)
You can request access to your personal data and information about how we process it.
Right to Rectification (Article 16)
You can request correction of inaccurate or incomplete personal data.
Right to Erasure (Article 17)
You can request deletion of your personal data in certain circumstances.
Right to Restrict Processing (Article 18)
You can request limitation of processing in specific situations.
Right to Data Portability (Article 20)
You can request your data in a structured, machine-readable format.
Right to Object (Article 21)
You can object to processing based on legitimate interests or for direct marketing.
4. Data Retention
We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy:
- Customer data: 7 years after last service
- Marketing data: Until consent is withdrawn
- Website analytics: 26 months
- Legal compliance: As required by law
5. Data Transfers
If we transfer your data outside the EEA, we ensure appropriate safeguards are in place through:
- Adequacy decisions by the European Commission
- Standard Contractual Clauses
- Binding Corporate Rules
- Certification schemes
6. Data Breach Notification
In case of a data breach likely to result in high risk to your rights and freedoms, we will notify you within 72 hours of becoming aware of the breach.
7. Exercising Your Rights
To exercise any of your rights, contact us at:
Email: [email protected]
Phone: (503) 555-0142
Written requests: 2847 SE Morrison Street, Portland, OR 97214
We will respond to your request within one month and provide the service free of charge unless the request is unfounded or excessive.
8. Supervisory Authority
You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.
9. Data Protection Impact Assessments
We conduct Data Protection Impact Assessments (DPIAs) for high-risk processing activities to ensure privacy by design and by default.
